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How can I check my Order Status?

Leap:
Step 1: Log in to your account.
Step 2: Go to Menu ribbon at the bottom of home page.
Step 3: Select Orders to check the status.


Leap Portal:
Step 4: Log in to your account.
Step 5: Got to Menu ribbon at the bottom of home page.
Step 6: Select Order book to check the status.

How can I know if my order has been completed?

Leap:
Step 1: Log in to your account.
Step 2: Go to Menu ribbon at the bottom of home page.
Step 3: Select Orders and choose Executed to see the orders that are completed.


Leap Portal:
Step 1: Log in to your account
Step 2: Go to Menu ribbon at the bottom of home page.
Step 3: Select Orderbook and choose Executed to see the orders that are completed.

Where can I check today's positions?

Leap:
Step 1: Log in to your account.
Step 2: Go to Home page and click on menu ribbon at the bottom.
Step 3: Click on Position and check.


Leap Portal:
Step 1: Log in to your account.
Step 2: Go to Home page and hover to menu ribbon at the bottom.
Step 3: Now select Net Position to check today’s position.

Why is my Order pending?

Your order could be pending because of any of the below mentioned situations:

1. You placed a limit order. In this situation the order remains open until the stock hits the desired quoted price. This could be why the order is appearing to be pending.

2. When the price of a scrip hits the upper or lower circuit limit as set by the exchange, the order will remain pending at that circuit price for that particular stock, i.e. either there were no buyers when you placed a sell order, or there were no sellers when you placed a buy order, and thus the placed order remained pending.

How can I convert my position from Intraday to Delivery?

You can convert your positions from Intraday to Delivery by following these steps:

Step 1: Visit the ‘Overall Position’ on the ‘Net Position’ section.

Step 2: Click on "Pos. Convert" option of the position you wish to convert.

Step 3: Enter ‘Quantity’ you wish to convert.

Step 4: Click ‘Submit’ for placing your order.

Why my order is not executed even though it has been placed successfully?

All the orders are executed on a 'first come, first serve' basis by the queue system on the exchange. This means, if there are multiple orders at the same price, the person who placed their order first will get their order filled first. Thus, queuing of order can lead to pendency of order, despite the scrip LTP crossing the specified limit price.

How can I view order details?

Leap:
Step 1: Log in to your account.
Step 2: Go to menu ribbon at the bottom of Home screen.
Step 3: Select Orders to check the details.


Leap Portal:
Step 1: Log in to your account.
Step 2: Go to menu ribbon at the bottom of Homepage.
Step 3: Select Order book to check details.

Can I modify a partially-traded order?

 

Yes, you can modify a partially-traded order by following these steps:

Step 1: Visit the Order Book and click on the Modify option.
Step 2: Now order page will open for making the changes.
Step 3: Fill in the necessary information and submit the modification request.

Where shall I check my requested orders?

In Order Book tab, you can view/ check the order details.

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