Cogent E-Services Ltd IPO

Cogent is a customer experience (CX) solutions provider that provides omnichannel solutions across a variety of customer engagement touchpoints, including customer sales and support via voice and non-voice channels, back-office solutions, transformational services, and digital marketing.

The firm is based in Noida and has offices in seven cities throughout India (Noida, Vadodara, Bengaluru, Mangaluru, Meerut, Bareilly, and Thane). It employs 9,022 full-time equivalent ("FTE") Customer Service representatives and 7,609 seats across 14 locations.

The company's geographic reach allows it to serve consumers in more than ten languages, including English, Hindi, and regional languages like Gujarati, Marathi, Tamil, Telugu, Kannada, Malayalam, Punjabi, and Bangla.

Opening Date

To be announced

Closing Date

To be announced

Price Band

To be announced

Issue Size

To be announced

Face Value

To be announced

Market Lot

To be announced

Listing at NSE, BSE

IPO Open Date To be announced
IPO Close Date To be announced
Allotment Date To be announced
Initiation Of Refunds To be announced
Credit Of Shares To
Demat Account
To be announced
IPO Listing Date To be announced
UPI Mandate Expiry Date To be announced

IPO Financials

Particulars (in Rs. Crores) FY 2021 FY 2020 FY 2019
Revenue 273.9 248.1 159.4
EBITDA 50.4 30.8 17.4
PAT 20.1 8.9 4.6
Total Assets 144 151.1 107.9
Share Capital 1 0.8 0.8
Total Borrowings 15.4 31.6 34.5

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Why should you invest in the Cogent E-Services Ltd IPO?

Below are your top reasons:

  • Market grew by approximately 7% CAGR (2018-20) and is expected to grow at 9% CAGR (2020-24), Cogent E-Services witnessed revenue growth of approximately 31% between Fiscals 2019-21, beating the industry growth rate during this period.
  • Based on the publicly available data of certain CXM focused service providers which have a presence in the Indian market in Zinnov’s comparison set, Cogent E-Services are the only player showing both high EBITDA margins and high cumulative growth at the same time.
  • In Fiscal 2021, the company registered 37% ROE and 31% ROCE. Based on the publicly available data of certain CXM focused service providers in the Indian market, Cogent is one of the leading players showing both high ROE and high ROCE numbers.

Know before investing


Client-centric end-to-end customer experience solutions provider with omnichannel capabilities.

In the Indian market, domain information across industry verticals allows the organisation to be more adaptable in its processes.

Time to market is reduced by integrating across regions and sites.

The company has Demonstrated good financial performance in the last few years and has an experienced management team.


It operates in a highly competitive market, and any inability to compete successfully against existing and future competitors might have a negative impact on revenue.

The business, financial performance, and prospects might be harmed if it fails to build and innovate its CXM tools, platforms, and procedures.

Its capacity to grow will be limited if it cannot adjust its service offerings to changes in technology and market expectations.

Revenues are reliant on a small number of industry verticals, and any decline in demand for services in these verticals might result in revenue reductions.

How to apply for Cogent E-Services Ltd IPO ?

Retail investors need to apply for the IPO using UPI


  • Link your bank account to a UPI ID.
  • Register your UPI id with your Demat account.
  • Subscribe for Cogent E-Services Ltd IPO and approve the payment on your UPI ID.

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