Escalation Matrix

Escalation Matrix

Details of Contact Person Address Direct Contact No. Email Id Operational / Working Hours
Customer care Mr. Praveen Rehani A-3, 4, 5, 2nd Floor, Club 125, Sec – 125, Noida (U.P.) – 201301 0120-6792799 wecare@religareonline.com 9:30 AM – 6:30 PM (Monday to Friday)
Head of Customer Care Level 1: Mr. Achal Rawat A-3, 4, 5, 2nd Floor, Club 125, Sec – 125, Noida (U.P.) – 201301 0120-4866479 headcustomerservices@religareonline.com 9:30 AM – 6:30 PM (Monday to Friday)
Level 2: Ms. Pragati Bhardwaj 0120-6792701
Compliance Officer Mr. Nilesh Jain (Stock Broking) A-3, 4, 5, 2nd Floor, Club 125, Sec – 125, Noida (U.P.) – 201301 0120-4866643 compliance@religare.com 9:30 AM – 6:30 PM (Monday to Friday)
Mr. Subendu Bishoyi (Depository Participant) 0120-4866626 dpcompliance@religare.com 9:30 AM – 6:30 PM (Monday to Friday)
Chief Executive Officer (CEO) Mr. Gurpreet Sidana A-3, 4, 5, 2nd Floor, Club 125, Sec – 125, Noida (U.P.) – 201301 0120-4866575 brokingceo@religare.com 9:30 AM – 6:30 PM (Monday to Friday)
   
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.sebi.gov.in/ or Exchanges and Depositories at : For NSE: https://investorhelpline.nseindia.com/NICEPLUS/ For BSE: https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx For MSE: https://www.msei.in/Investors/Introduction For NSDL: https://www.epass.nsdl.com/complaints/websitecomplaints.aspx For CDSL: https://www.cdslindia.com/Footer/grievances.aspx For NCDEX: https://ncdex.com/investor_complaint For MCX: https://www.mcxindia.com/Investor-Services Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal / Depository Portal.