Escalation Matrix
| Details of | Contact Person | Address | Direct Contact No. | Email Id | Operational / Working Hours |
| Customer care | Mr. Praveen Rehani | A-3, 4, 5, 2nd Floor, Club 125, Sec – 125, Noida (U.P.) – 201301 | 0120-6792799 | wecare@religareonline.com | 9:30 AM – 6:30 PM (Monday to Friday) |
| Head of Customer Care | Level 1: Mr. Achal Rawat | A-3, 4, 5, 2nd Floor, Club 125, Sec – 125, Noida (U.P.) – 201301 | 0120-4866479 | headcustomerservices@religareonline.com | 9:30 AM – 6:30 PM (Monday to Friday) |
| Level 2: Ms. Pragati Bhardwaj | 0120-6792701 | ||||
| Compliance Officer | Mr. Nilesh Jain (Stock Broking) | A-3, 4, 5, 2nd Floor, Club 125, Sec – 125, Noida (U.P.) – 201301 | 0120-4866643 | compliance@religare.com | 9:30 AM – 6:30 PM (Monday to Friday) |
| Mr. Subendu Bishoyi (Depository Participant) | 0120-4866626 | dpcompliance@religare.com | 9:30 AM – 6:30 PM (Monday to Friday) | ||
| Chief Executive Officer (CEO) | Mr. Gurpreet Sidana | A-3, 4, 5, 2nd Floor, Club 125, Sec – 125, Noida (U.P.) – 201301 | 0120-4866575 | brokingceo@religare.com | 9:30 AM – 6:30 PM (Monday to Friday) |
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at https://scores.sebi.gov.in/ or Exchanges and Depositories at : For NSE: https://investorhelpline.nseindia.com/NICEPLUS/ For BSE: https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx For MSE: https://www.msei.in/Investors/Introduction For NSDL: https://www.epass.nsdl.com/complaints/websitecomplaints.aspx For CDSL: https://www.cdslindia.com/Footer/grievances.aspx For NCDEX: https://ncdex.com/investor_complaint For MCX: https://www.mcxindia.com/Investor-Services Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal / Depository Portal.