The Registrar and Transfer Agents (RTA) appointed by companies are responsible for processing dividend payments. RBL does not receive any details about the dividend being credited to the shareholders. Shareholders who are eligible for the dividends but have not received them can contact the RTA. The details of the RTA of a company can be found on the website of NSE and BSE.

In order to qualify for dividends, shareholders must hold the stock in their demat account on the ex-date/ record date of the dividend issue. The stock purchase should be made at least one day before the ex-date/ record date to ensure delivery of the stocks into the demat account by the record date.

Dividends are a portion of the profits or reserves paid by the company to its shareholders. A shareholder must hold the stocks in their demat before the ex-date/record date to be eligible for a dividend.