Chart not Loading
Generic Charts
My Chart view is not loading in web/ mobile device. What should I do?
Dynami Open application settings and clear cache & data. Once cache is cleared, Chart should be loaded easily.
Leap Open application settings and clear cache & data. Once cache is cleared, Chart should be loaded easily.
Portal Go to settings Select privacy and security Click on clear browser history In case, the issue still persists, please email us the error screen shot/ screen recording to wecare@religareonline.com.
Price is not updating in real time on charts. What should I do?
Dynami Always check if system’s time zone is in sync with chart timestamp. Also make sure the time zone of device is synced with IST.
Leap Always check if system’s time zone is in sync with chart timestamp. Also make sure the time zone of device is synced with IST.
Portal Always check if system’s time zone is in sync with chart timestamp. Also make sure the time zone of device is synced with IST. In case, the issue still persists, please email the error screen shot/screen recording to wecare@religareonline.com."
What are the different chart interfaces available on Religare?
Dynami/Leap/Website: We source the charts from Trading View
How can I place order through charts?
Dynami
Step 1: Search the scrip
Step 2: Open the chart by pressing chart symbol at the upper right corner
Step 3: Press the buy or sell order
Step 4: Click place order & confirm
Leap
Step 1: Search the scrip
Step 2: Open the chart by pressing chart symbol at the upper right corner
Step 3: Press the buy or sell order
Step 4: Click place order & confirm
Portal
Step 1: Search the scrip
Step 2: Open the charts and click buy or sell
Step 3: Press place order & confirm
What are the different chart types on Religare?
Dynami/Leap/Website: You can use multiple charts on your phone as well as web portal. You can use bar chart, candles, hollow candle, line chart, area chart, baseline chart & Heikin Ashi. The most popular one is candle stick chart.
How to add indicators to charts?
Dynami/Leap/Website:
Step-1 Search the scrip
Step-2 Click on the expand button
Step-3 Click on indicators (Fx) & apply accordingly
Can you access historical data from the Religare mobile app & portal?
Dynami/Leap/Website: Yes, you can access the historical data by using our charting tools.
The Chart Price scale is changed to logarithmic values, how do I change it back to the default settings?
Dynami/Leap/Website
Step-1 Open the chart and check the price scale on the right-hand side of the chart
Step-2 Below it, you will find a settings icon (shaped like a sun)
Step-3 Click on settings icon Here menu with different options will appear.
Step-4 Click on ‘Regular’ to bring the price scale back to the default settings.
Get in Touch
1860-25-88888 | wecare@religareonline.comSingle contact point for all queries
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