Attention Investors!
- Do not keep funds idle with the Stock Broker. Please note that your stock broker has to return the credit balance lying with them, within three working days in case you have not done any transaction within last 30 calendar days. Please note that in case of default of a Member, claim for funds and securities, without any transaction on the exchange will not be accepted by the relevant Committee of the Exchange as per the approved norms.
- Check the frequency of accounts settlement opted for. If you have opted for running account, please ensure that your broker settles your account and, in any case, not later than once in 90 days (or 30 days if you have opted for 30 days settlement). In case of declaration of trading member as defaulter, the claims of clients against such defaulter member would be subject to norms for eligibility of claims for compensation from IPF to the clients of the defaulter member. These norms are available on Exchange website at following links:
NSE : https://www.nseindia.com/invest/about-defaulter-section.
BSE : https://www.bseindia.com/static/investors/Claim_against_Defaulter.aspx
- Brokers are not permitted to accept transfer of securities as margin. Securities offered as margin/ collateral MUST remain in the account of the client and can be pledged to the broker only by way of ‘margin pledge’, created in the Depository system. Clients are not permitted to place any securities with the broker or associate of the broker or authorized person of the broker for any reason. Broker can take securities belonging to clients only for settlement of securities sold by the client.
- Always keep your contact details viz. Mobile number/Email ID updated with the stock broker. Email and mobile number is mandatory and you must provide the same to your broker for updation in Exchange records. You must immediately take up the matter with Stock Broker/Exchange if you are not receiving the messages from Exchange/Depositories regularly.
- Don’t ignore any emails/SMSs received from the Exchange for trades done by you. Verify the same with the Contract notes/Statement of accounts received from your broker and report discrepancy, if any, to your broker in writing immediately and if the Stock Broker does not respond, please take this up with the Exchange/Depositories forthwith.
- Check messages sent by Exchanges on a weekly basis regarding funds and securities balances reported by the trading member, compare it with the weekly statement of account sent by broker and immediately raise a concern to the exchange if you notice a discrepancy.
- Please do not transfer funds, for the purposes of trading to anyone, including an authorized person or an associate of the broker, other than a SEBI registered Stock broker.”
- Do not deal with unregistered intermediaries (who are not registered with SEBI/Exchanges).”
“Precautions for clients while trading / dealing in Options:
Clients are advised to trade in derivatives including options, only if they have adequate understanding of the product. Derivatives are complicated leveraged products with a potential for oversized gains or losses. Also, Options have complex nonlinear pay-offs. So it is very important to understand all the associated risks and returns while trading in these products. Further, clients are advised to refrain from being influenced by emails, SMSs and social media messages promising high/assured returns.
Clients should take following precautions while trading / dealing in Options:
a) Avoid sharing of trading credentials – login id & passwords including OTP’s.
b) Trading in leveraged products like options without proper understanding, which could lead to losses
c) Writing / selling options or trading in option strategies based on tips, without basic knowledge & understanding of the product and its risks
d) Dealing in unsolicited tips through Whatsapp, Telegram, YouTube, Facebook, SMS, calls, etc.
e) Trading in “Options” based on recommendations from unauthorised / unregistered investment advisors and influencers.
f) To read the “Risk Disclosure” published by the regulator regarding risks involved in derivative trading, click here.
It has been observed that there are various unsolicited messages being circulated in the market whereby some unscrupulous persons / entities operating through Indian and International mobile numbers, through impersonation on social media platforms like WhatsApp Groups, Telegram Channels, Facebook, Instagram Channels, etc. are falsely claiming to be associated with reputed financial institutions, showcasing fake certificates purportedly issued by SEBI/ Exchanges.
In context of the above, investors are advised to be aware about such suspicious entities / persons and abstain from dealing in any schemes of unauthorised collective investments / portfolio management, indicative/ guaranteed /fixed returns / payments.
Investors are guided to verify the authentication of offer by visiting the official website or tagging official social media handles or by calling customer care no. / email / phone no. Investors are advised to not to participate / subscribe to any such product / scheme being offered.
For clients’ information & awareness in context of the Unauthorised Market Practices, the exchanges have issued the press releases on their websites which are as follows:
NSE: https://www.nseindia.com/invest/advisory-for-investors
BSE: https://www.bseindia.com/markets/MarketInfo/MediaRelease.aspx
andhttps://www.bseindia.com/attention_investors.aspx
MSE: https://www.msei.in/media/press-release
MCX: https://www.mcxindia.com/media/press-releases
and