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How do I reactivate my dormant account?

Account reactivation can be done by either visiting your nearest Religare Branch or through online process (only for individual account holders) through the below given steps:- Web: https://leap.religareonline.com/Leap/login- Login-> My account-> Account Details->Update profile. Dynami: login -> Accept Auto-generated Reactivation pop-up -> follow the steps for account reactivation.

What is the procedure for changing the signature?

Bank Attested copy of new signatures along with the written request with reason for changing the signature can be submitted to your nearest branch. https://www.religareonline.com/downloads/

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How can I open a Demat Account with Religare?

A demat account is a digital account for holding shares, securities & bonds electronically. It is fast & fully secure for all your online investments. Here is a step-by-step process of opening a demat account with Religare Broking. Visit Account opening link:

  • Fill your identity details like name, email ID, phone number, address & PAN card number.
  • Add your bank details such as bank account number, type of account and IFSC code.
  • Upload required documents  such as passport sized photo, address proof & identity proof.
  • Verify your identity by e-signing through Aadhaar based OTP verification.

Make sure you fill each of the above correctly. On successful verification your demat account will be activated.

How can I open a Trading Account with Religare?

Visit the Religare Broking website and click on the account opening or registration link: https://www.religareonline.com/services/online-trading-account/ Fill out the online application form with your personal and KYC details

  • Fill your details like name, email ID, phone number, address & PAN card number.
  • Add your bank details such as account number, account type and IFSC code.
  • Upload documents like passport sized photo, address proof & identity proof
  • Verify your identity by e-signing through Aadhaar based OTP verification.

On successful verification your demat account will be activated. Once your trading account is opened, you will receive login credentials on your registered email ID and mobile number. Log in to your trading account dashboard. Place your first buy/sell order and start investing in stocks, derivatives, mutual funds etc.

How long does it take to open an account after KYC completion?

The Religare trading & demat account will be opened within 24 hours after the KYC verification and accurate document submission.  

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How can I activate DDPI (Demat Debit and Pledge Instruction) online?

The modification in DDPI can be requested through digital or physical mode. Client may visit the nearest branch and fill the KYC modification annexure. Dynami Login with your credentials-> Go to Menu->Check Funds and Stocks-> Select Edit->Pop up for DDPI activation will emerge-> Submit Leap web: Login with your credentials->Go to Homepage->Select My Account-> Check Account Details-> Update Profile->Click on DDPI-> Follow the steps and submit.

What are the benefits of activating DDPI (Demat Debit and Pledge Instruction)?

DDPI (Demat Debit and Pledge Instructions) is a document that allows a stockbroker to debit the securities from demat account upon their sale and deliver them to the exchange. This means once the DDPI is submitted, client is not required to enter the OTP to sell any shares which are on hold.

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How do I check which segments are activated?

A Client can check his/her profile details through backoffice login with assigned user id on Religare website/ Dynami app.

Why do I activate & deactivate a segment?

Segment activation is a process that allows investors to select different asset categories to invest in other exchanges. By activating the segments, you can choose different segments like equities, mutual funds, F&O, commodities and currency for trading in the app. Segment deactivation can be done by submitting a written request at the nearest branch, or logging in through back office or by sending email to Wecare help desk at wecare@religare.com through registered email.

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What is Third Party Authorization at Religare?

The Third Party Authorization grants a person with authorised representative status to place the trading order on behalf of the client.

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How can I change my profile related details such as my registered email ID, mobile number, Bank, etc.?

The Profile related details can be changed through digital or physical mode. Client may visit nearest branch and fill the KYC modification annexure. (Download link) Or, make the required changes through online mode; by logging into their accounts. Dynami: Go to Menu-> Click on User Icon->Check My Profile & Settings-> Select Edit Profile -> Click on the Pencil Icon and make desired changes -> Submit to make the changes. Leap: Go to Menu-> Click on your Name at the top-> Check the details-> Web:

  1. Go to https://leap.religareonline.com/Leap/login-
  2. Now Login with your credentials
  3. Click on My Account
  4. Check Account Details

What steps should I take if my request was rejected due to signature mismatch?

WEB: Login to your account->Go to My Account-> Check Account Details->Click on Trading Account Details->Access Equity KYC Details Document(Downloadable) -> Here, you can check your signatures given at the time of account opening. Raise a request at wecare@religareonline.com to re-initiate the request with the correct signature.

How can I change my name in my account?

Name can be changed as per the defined regulatory guidelines. The client may visit the nearest branch and apply for the name change.

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How can I check profile related details such as registered mobile number, email ID, bank details, etc.?

Dynami: Go to Menu → Click on the User Icon→ Select My Profile & Settings-> Here, you can check your Profile details. Leap: Go to Menu → Click on your Name at the top → Your details will be displayed. Web:

How do I to check my listed documents with Religare?

You can check the listed documents on our website: Web: Go to Homepage → Visit My Account → Check Account Details →Click on Trading Account details → You can check/ download documents submitted for KYC details. Also, please note that Securities and Exchange Board of India (SEBI) has made it mandatory for stockbrokers to verify KYC documents before offering services. So, always make sure you upload the following documents online to open a demat account:

  • Proof of Identity: Aadhar Card, Passport, Voter ID, Driving License or PAN Card
  • Proof of Address: Aadhar Card, Passport, Voter ID, Driving License or Bank Account Statement
  • Bank Account Details: Canceled Cheque
  • Proof of Income: ITR Return, Recent Salary Slips, Form 16 or 6 Month Bank Statement. (In Case of derivatives)

What is my User ID/Client Code?

Users ID, Client Code, Trading ID - are all same. User ID/Client Code/Trading ID can be checked either in the welcome email or from the below mentioned path: Leap/Dynami App: Go to Login Page -> Click on Forget User ID -> Enter Your PAN & D.O.B -> Verify to get the user ID

What is my BO ID (Beneficial Owner Identification Number)?

BO ID is Beneficiary Owner Identification Number. It is a 16-digit number combination of user DP ID (8 digits) and Client ID (8 digits) which is used to identify a unique demat account held with the depository (NSDL) through your Depository Participant (DP).

What happens when the client is found to be using a common email id/ mobile number without allowable relationship?

Such accounts are considered as “invalid KYC accounts” and both trading and demat account will be suspended till unique KYC credentials are updated.

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1860-25-88888 | wecare@religareonline.com

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